Orders are processed and shipped Monday through Friday within 1 to 3 business days of the order date. Orders placed on a weekend or holiday will be processed within the next 1 to 2 business days. Please note that all processing times are estimates and may be subject to change.
If you need to change your shipping method, please contact our Customer Service Team as soon as possible. If you would like merchandise to be shipped to two or more locations, please place separate orders for each location.
Shipping to PO boxes and military APO/FPO addresses
All orders being shipped to a PO box will be sent via USPS. However, we do ship to Military APO/FPO addresses.
Depending on location, please allow 3 to 5 business days for delivery. As a general rule of thumb, West Coast deliveries typically take 1-3 days while East Coast 3-5 days.
We do ship internationally. We use a variety of International carries including FEDEX, DHL, UPS and USPS. Please also note that customs clearance is different in every country and that you may be charged additional fees, tariffs and brokerage fees on top of the postage charges.
For overnight and 3-day shipping please factor in 1 additional day into the estimated delivery date due to our processing time. If you require true one day or two day service, or are in a rush, please contact our Customer Service team before 12pm PST, Monday-Friday.
Embroidery orders or other modifications
Please allow 2-4 business days before shipping occurs, regardless of the method of shipping chosen.
Tracking your shipment
Upon shipment, customers will receive an email confirmation containing the tracking information.